Handle non-emergency calls 24/7 with AI. Free your dispatchers to focus on emergencies.
Caller: "I need to report a noise complaint"
NovaBot: "I can help you with that. Can you provide the address?"
Test it yourself: Call (650) 663-2451 to experience NovaBot
Never miss a non-emergency call. NovaBot answers every call, day or night, weekends and holidays.
AI understands caller intent and routes to the right department automatically.
Every call recorded and transcribed automatically for compliance and review.
Callers receive text confirmations with case numbers and next steps.
View call history, listen to recordings, and manage settings online.
Powered by AWS Nova Sonic 2
NovaBot automatically detects the caller's language and responds fluently. No setup required—it just works.
NovaBot answers calls, collects information, and routes to the right department—freeing your team to focus on emergencies.
Handle unlimited simultaneous calls. No busy signals, no missed calls, no hold times.
Advanced voice AI understands callers naturally, asks follow-up questions, and collects details.
Automatically logs cases with caller information, location, and incident details.
Provides instant answers to common questions about hours, services, and procedures.
Transfers callers to human dispatchers or specific departments when needed.
Configure call types, greetings, and workflows. View complete call history online.
NovaBot handles the high-volume, routine calls so your team can focus on emergencies
Collect address, time, and details automatically
Report violations, towing inquiries, permit questions
Hours, services, department information
Non-urgent incidents, property damage, lost items
Call now to hear NovaBot in action, or access the admin portal to see call history
Questions? Email [email protected]