Tell us about your agency. You'll choose your plan and complete payment on the next step.
Direct: Use Your Civitae Voice Number
We provision a dedicated phone number for your bot. Publish it as your non-emergency line and callers dial it directly.
PSTN Forward: Keep Your Existing Number
Forward your existing non-emergency number to your Civitae Voice number through your phone carrier. Standard carrier feature. Your team sets it up on your end.
SIP Connect (+$49/mo)
Route calls directly from your PBX via SIP. Self-serve setup — we provide the URI, credentials, and instructions in your admin portal. Works with any SIP-capable phone system.
Website Widget (+$29/mo)
Embed a voice & text chat widget on your agency website. Configure colors, position, and mode from your admin portal. One line of code.
Need enterprise features? Custom minute pools, dedicated infrastructure, SLA guarantees, and white-label options. For legacy CAD automation, custom workflows, or advanced integrations, our professional services team at Aetheria Systems can scope a separate engagement. [email protected]
Plans from $149/mo (500 min) to $899/mo (8,000 min). The only difference is minutes.
20% overage buffer free • $0.15/min beyond • Service never interrupted
Configure your bot, add call types, and optionally enable add-ons (SMS, SIP, Website Widget) from your admin portal.
Bot provisioning: under 30 seconds. No meetings, no SOWs, no waiting.
Add-On: SMS Caller Confirmations (+$29/mo)
When enabled (+$29/mo), callers get a text with their case number and next steps after your bot files a case.
Lead time: SMS requires phone number registration (A2P 10DLC) with the carrier, which typically takes 3-5 business days. Your bot handles calls immediately. SMS comes online once registration completes.